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1. #Google apps sync for microsoft outlook not working how to#
2. #Google apps sync for microsoft outlook not working update#
3. #Google apps sync for microsoft outlook not working verification#

Issue: When the add-in updates, changes to ribbon button or menu item do not take effect. Select the Turn on optional connected experiences checkbox.Īdd-in updates not appearing in ribbon menu (Outlook desktop).On the macOS toolbar, click Outlook and then select Preferences.Suggestion: Adjust the Outlook privacy settings to allow optional connected experiences. Issue: After installing the Outlook add-in on macOS, the Zoom option is not appearing in the Outlook ribbon as an option.

#Google apps sync for microsoft outlook not working update#

Suggestion: Verify that the latest Office updates are installed, or download the update for Office 2013. Installing an add-in and verifying your identity.

#Google apps sync for microsoft outlook not working verification#

Enabling two-step verification in your Microsoft account.Signing in with your Microsoft account in Office 2013.Issue: The add-in doesn't activate after you perform these tasks: After the issue is resolved, make sure both options are enabled.Īdd-in doesn't activate in Office 2013 desktop If you leave them unchecked, you will get prompts when you browse. Note: Uncheck these settings only to troubleshoot the issue. In the Browsing section, make sure Disable script debugging (Internet Explorer) and Disable script debugging (Other) is unchecked.Suggestion: Turn on script debugging in Internet Explorer. Issue: Outlook add-in is not working correctly. In the Security section, make sure Enable DOM Storage is checked.Īdd-in not working (Windows, Outlook web).Make sure the security level is Medium-high.Click the Enable Protected Mode check box.Click the gear icon then click Internet options.Make sure the browser is not in private mode. Ask your IT Admin to run the command 'icacls %userprofile%\Appdata\LocalLow /t /setintegritylevel (OI)(CI)L' for all users.Suggestion: This occurs because the add-in can't access local settings and the browser needs to be given permission to enable this access. Issue: Error message in the Windows Outlook application console log: "trunk***.js access denied". If the problem persists, verify the settings for the other security zones and ensure that the add-in domain is in the same zone as the URL that is displayed in the address bar of the Office application. Enter the URL that appears in the error message, and click Add.Select the Trusted sites zone, then click Sites.Click Network and Internet or Internet Options.Suggestion: Add Zoom to the list of trusted sites in your security settings. Try a different browser, or configure your browser so that and the domain shown in your address bar are in the same security zone." Issue: Error message from the browser that states: "The security settings in your browser prevent us from creating a dialog box. Security settings error (Windows, Outlook web) Suggestion: Allow the following URLs on your network. Issue: The Outlook Add-in has been configured, but will not authenticate and allow you to schedule a meeting.

#Google apps sync for microsoft outlook not working how to#

How to troubleshoot common issues with the Zoom for Outlook add-in Authentication error Add-in updates not appearing in ribbon menu (Outlook desktop).

For additional troubleshooting suggestions, see the Microsoft support site. The following information can help you troubleshoot and resolve common issues with the Zoom for Outlook add-in.